Frequently Asked Questions
Everything you need to know about Westmore Beauty products and orders.
How do I find the right shade for my skin tone?
We offer a comprehensive shade finder tool on each product page. If you are between shades, we generally recommend choosing the lighter option for a more natural finish, or contacting our beauty experts for a personalized recommendation.
Are Westmore Beauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we offer a 60-day money-back guarantee on all products purchased directly from our website, even if they have been used.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, since everyone's skin is unique, we recommend performing a patch test on a small area before full application.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 30 minutes of placing your order by contacting our customer support team.